Press Release: SATO Launches Game-changing IoT Printing Solution
World’s first industrial IoT printing solution eliminates downtime
Tokyo, August 3, 2015SATO (TSE:6287), a leading global provider of Auto-ID solutions that empower
workforces and streamline operations, announced that it launched the CL4/6NX-J
series, the world’s first Internet of Things (IoT) label
printer service1 compatible with SATO Online Services (SOS), a cloud-based maintenance solution.
SOS is a maintenance
service developed to provide virtual customer engineers that are always
available around the clock. The service monitors label printers 24 hours a day
365 days a year to identify problems and provide support before they occur to
ensure stable operations for customers. By analyzing logged data with the
permission of customers, SOS enables improved operating rates and efficiency.
The solution will be rolled out gradually, first in Japan and eventually in the
United States, Europe and the APAC region.
CL4/6NX features universal functionality and design with plug-and-play connectivity and multiple languages
so anyone around the world can easily use in any work environment and
infrastructure. As global demand for standardized and optimized operations
grows, the SOS ready CL4/6NX-J solution offers remote monitoring and preventative
maintenance to eliminate unplanned downtime which can
seriously impact business.
“This game-changing real-time solution delivers great value to customers by minimizing printer
downtime,” said Kaz Matsuyama, President and CEO of
SATO Holdings. “We are very excited to bring a new level of sophisticated
support to offer stable operations and peace of mind for our customers.”
SATO plans to expand its lineup of label printers with SOS compatibility in the future.
1 SOS utilizes Heroku and Salesforce Service Cloud from the Salesforce1
Platform, developed by global CRM platform leader Salesforce.com.
Ability to confirm operating
procedures by video
SATO (TSE:6287) is a leading global provider of Auto-ID solutions that
connect people, goods and information. It serves a diverse range of customers,delivering end-to-end solutions that streamline
operations, empower workforces and help customers reduce their environmental
impact. For the fiscal year ended March 31, 2015, it reported revenues of JPY 99,831
million (US$ 910 million*). More information about SATO can be found at www.satoworldwide.com or www.linkedin.com/company/sato-worldwide.
*Conversion is based on an average exchange rate of 1 US
Dollar = 109.75 Japanese Yen.
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Public Relations Group
SATO Holdings Corporation